Our Multilingual Call Centre is available 24 hours a day, 7 days a week for all of your requirements including customer refunds. In order to process a refund, please be prepared to provide our Customer Service Representatives with the following information:
- Apartment or Unit #
- Postal Code
- Telephone number
- Information about the machine you were using and the nature of the problem
You can reach our Multilingual Call Centre at 1-800-561-1972.