Service & Maintenance
Coinamatic offers the convenience and peace of mind of having laundry services completely taken care of. When you contract with Coinamatic for managed laundry services, we’ll outfit your laundry room with top-of-the-line commercial washers and dryers with top brands including SpeedQueen and Maytag, and we handle all of the service and maintenance. We will include innovative vended payment options including laundry card, mobile payment, and of course – we still offer coin!
We understand keeping your laundry equipment in top condition is crucial for resident satisfaction. That’s why we make maintenance and service a top priority.
Coinamatic has a 24/7 live voice, multilingual call centre, available to assist your residents and your building managers with their queries, troubleshoot problems, generate refunds and initiate service calls.
If you experience a problem with a machine, we typically have a trained service technician out within 12 business hours or less with our program of Same Day/Next Day Service. With a first time fix rate of 97 percent, Coinamatic’s satellite-guided GPS service vehicles are ready to go with all the necessary parts to repair equipment on the spot.
Expert Design & Installation
Whether you’re building a new property or renovating an existing building, Coinamatic is available to assist with laundry room design. From room location and machine to resident ratios, to placement of machines and other features, Coinamatic’s design team provides you with practical and functional ideas to help make your laundry room an ideal amenity for your residents.
Once design is completed, we handle all details starting with professional installation. We’ll deliver your commercial washers and dryers, and our trained technicians install every machine. Expert installation also includes evaluation and set up of proper plumbing and venting to protect your property.
The job will be done right and your laundry rooms will be ready quickly for use by your residents.