Refund Request


Our Multilingual Call Centre is available 24 hours a day, 7 days a week for all of your requirements including customer refunds. In order to process a refund, please be prepared to provide our Customer Service Representatives with the following information:

  • Name
  • Address
  • Apartment or Unit #
  • City
  • Postal Code
  • Telephone number
  • Information about the machine you were using and the nature of the problem

You can reach our Multilingual Call Centre at 1-800-561-1972.