Service Request

Our Customer Service Representatives are available between 8 a.m. and 8 p.m. Eastern Standard Time, Monday through Friday.  Our multilingual staff will handle all your problems including equipment service requests and customer refunds. We’ll start a service call to ensure that one of our qualified service technicians repairs your equipment in a timely manner.

You can reach our Multilingual Call Centre at 1-800-561-1972.  Alternatively, you can fill out an online service request here.

In the event of a fire or gas leak in the laundry room, please call 911 immediately.

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