For building residents, issues in the laundry room are a hassle. Here are some helpful links so that you can be proactive about solving them.
Firstly, loading your laundry card: Click here!
Choosing and using the right products: Click here!
Stains happen, thus, check out some quick tips: Click here!
If you experience a machine issue and need it to be fixed: Request a service call!
A step-by-step guide on initiating a refund: Click here!
Finally, a list of locations for our reload centers, where you can add money to your laundry card: Click here!
Using our mobile app and need a FAQ? Click here!
Did we miss something? Building residents can also contact the appropriate phone number on our contact page.