Legal

For more information about our Terms & Conditions and Privacy Policies please select the drop downs below.

Terms & Conditions (Website)

TERMS OF USE – Website

  1. Disclaimer

By accessing and browsing this Site you accept the terms and conditions contained below. This Site is operated by Coinamatic Canada Inc. (“CCI”).  By accessing or using the Site or by posting a link on any Site(s) owned or operated by or on behalf of you, you signify that you have read, understand and agree to be bound by these terms of use (these “Terms of Use” or this “Agreement”), whether or not you are registered to have an Account on the Site. You are only authorized to use the Site (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to this Agreement. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use at any time without further notice. If CCI does this, we will post the changes to these Terms of Use on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms of Use. Except where stated otherwise, the terms “we” or “Coinamatic” or “CCI” used on the Site and in this Agreement, shall be deemed to include Coinamatic Canada Inc. and WASH Multifamily Laundry Systems, LLC and its respective affiliates, subsidiaries, successors and assigns.

If you do not comply with this Agreement at any time, we reserve the right to cancel or terminate your access to the Site (or any part thereof) and/or your user account (your “Account”), if any. In CCI’s sole discretion and without prior notice or liability, we may discontinue, modify or alter any aspect of the Site including, but not limited to, (i) restricting the time the Site is available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any user’s right to use the Site. You agree that any termination or cancellation of your access to, or use of, the Site may be effected without prior notice. If you do not abide by the terms of this Agreement, you agree that we may immediately deactivate or delete your Account, if any, and all related information and/or files in your Account and/or bar any further access to such information and/or files and/or the Site (or any part thereof). Further, you agree that we shall not be liable to you or to any third-party for any termination or cancellation of your access to, or use of, the Site including your Account. You acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of or to the Site, or any policies or practices by CCI in providing the Site, including without limitation any change in content, is to cease using the Site and cancel or terminate your Account, as applicable. Although CCI does not constantly monitor the Site, it nevertheless expressly reserves the right to do so.

From time to time, we may supplement this Agreement with additional terms and conditions pertaining to specific content, activities or events (“Additional Terms”). Such Additional Terms may be placed on the Site to be viewed in connection with the specific content, activities, features or events and shall be identified as such. You understand and agree that such Additional Terms are hereby incorporated by reference into this Agreement.

If you are an employee of CCI, in addition to these Terms of Use please note that your use of the Site as an employee must at all times also be consistent with the Coinamatic Canada Inc. Code of Conduct contained in the Employee Handbook and other related statements, policies and procedures that CCI may implement from time to time.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

This Site can be accessed from all provinces and territories of Canada and from other countries around the world. As each of these jurisdictions have laws that may differ from those of the Province of Ontario (including Quebec), by accessing the Site you agree that all matters relating to access to, or use of, the Site, or any other Third Party Site(s), shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein without regard to rules relating to conflict of laws that would apply the substantive laws of another jurisdiction, including with regard to any dispute arising out of your use of this Site or material from this Site.

You agree and hereby submit to the non-exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily and are responsible for complying with all local laws.

2) Children’s Online Privacy Protection

CCI appreciates the importance of protecting children’s privacy. This Site is not intentionally designed for or directed toward children under the age of 18 and we will not intentionally collect or maintain any information about anyone under the age of 18 without permission of the child’s parent or legal guardian. Children under the age of 18 should not submit personally identifiable information without the explicit permission of their parent or legal guardian. Where appropriate, CCI will instruct children not to submit personally identifiable information. In the event that your child has submitted personally identifiable information and you would like to request that such information be removed, you may do so at any time and CCI will use reasonable efforts to comply with your request. Such requests can be made by contacting us at customerservice@coinamatic.com.

3) Registered Users of an Account

Certain components, content and/or features of the Site are only available to entities who register for an Account on the Site (each, a “Registered User”). If you are a Registered User then you agree to the following:

  • In consideration of your use of the Site, you represent that you are eighteen years of age (18) or older and are not a person barred from receiving services under the laws of the Province of Ontario and the federal laws of Canada or other applicable jurisdiction. You also agree to: (a) provide true, accurate, current and complete information about yourself as prompted by any registration form(s) on the Site (the “Registration Data”) and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, CCI has the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof);
  • Registered Users will receive a password and account designation upon completing the Site registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify CCI of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session;
  • We may send email communications related to your Account in order to keep you updated about important changes to these Terms of Use, our Privacy Policy, etc.; and
  • As a user or Account holder of the Site, you agree that you are responsible for managing your privacy and email settings.

3) Acceptable Use

You are prohibited from using this Site to post or transmit any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, infringing, or profane material or any material that could constitute or encourage unlawful conduct. CCI may from time to time monitor or review material transmitted or posted using this Site and reserves the right to delete any material we deem inappropriate. However, we are under no obligation to do so and assume no responsibility or liability arising from any material transmitted or posted using this Site.

For greater clarity, you are responsible for any content, emails, postings, offers, software, videos, photos, text, graphics, music, sounds, questions, creative suggestions, messages, feedback, ideas, notes, drawings, articles, stories or other information, data, materials and opinions that you may provide, email, post, upload or otherwise transmit to the Site (“Submissions”).

CCI does not accept unsolicited ideas for new products, packaging, marketing, advertising, research, business operations and the like. Should you ignore this policy and submit an idea to CCI, you agree that the idea becomes and remains the sole and exclusive property of CCI without further liability or compensation to you, and you hereby waive any moral or other rights you may have in the material you submit in favor of CCI.

If you respond to CCI with any information, including but not limited to feedback, data, questions, comments, suggestions, or the like, such information shall not be deemed confidential, except as provided in our Privacy Policy. All such submissions shall be deemed the property of CCI, and your submission of information shall constitute an assignment to CCI of all worldwide rights, titles, and interests in such information. CCI will not be liable for any use or disclosure of such information. CCI will not have any obligation to keep such information confidential, except as provided in our Privacy Policy, and CCI will be free to reproduce, use, disclose and distribute the information to others without limitation. For greater clarity, CCI will be free to use any ideas, concept, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products or services which incorporate or otherwise rely upon such information.

CCI welcomes your comments and suggestions on this Site and its services, products, and programs but CCI does not seek to solicit any confidential or proprietary ideas, suggestions, materials or other information relating to developing, designing, redesigning, modifying, manufacturing or marketing its Sites, services, products, programs or any new services, products or programs. By submitting information, you warrant that CCI may publish such information, use it as part of its operations, and incorporate its concepts in CCI products or services without liability or compensation to you.

For greater clarity, you may not post to the Site any Submissions that you did not create or in respect of which you do not have all necessary rights to do so. Upon posting a Submission to the Site, you represent and warrant that you own or otherwise have full right and authority to post such Submission and that such Submission does not violate these Terms of Use or the Privacy Policy.

You agree to defend, indemnify and hold CCI and its affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, threatened or actual claim, demand, damages, costs and expenses, including reasonable legal fees, arising out of or in connection with any of your Submissions.

4)  Limited License
Provided that you are eligible for use of the Site and subject to these Terms of Use, CCI grants to you a limited license to display on your computer, print, download and use the underlying HTML, text, audio clips, video clips and other content that is made available to you on our Site, for non-commercial, personal, or educational purposes only, provided that:

  • you do not modify any such content; and
  • you include with and display on each copy of such content the associated copyright notice and this limited license.

No other use is permitted. Without limiting the generality of the foregoing, you may not:

  • make any commercial use of such content;
  • include such content in or with any product that you create or distribute; or
  • copy such content onto your or any other Site.

Notwithstanding the foregoing, unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause.

4) Intellectual Property

“Canada’s Most Trusted Name in Apartment Laundry”, “Coinamatic”, “Coinamatic Commercial Laundry” and the Coinamatic word mark are trademarks of CCI. “Wash Multifamily Laundry Systems” and the WASH word mark are the registered trademarks of WASH Multifamily Laundry Systems, LLC.  “SmartCity” is a registered trademark of ParkSmart Inc.

All other trademarks, service marks, trade names, logos and emblems displayed on this Site are the trademarks of their respective owners and have been used with their permission.

Please note that any service, product, program, process or technology described in these materials may also be the subject of other intellectual property rights reserved by CCI and/or its affiliates and are not licensed hereunder.

The display of trade-marks or trade-names on this Site does not convey or create any license or other rights in these marks or names. Any unauthorized use of them is strictly prohibited.

CCI either owns the intellectual property rights in the underlying HTML, Java scripts, text, audio clips, video clips and other content that is made available to you on our Site, or has obtained the permission of the owner of the intellectual property in such content to use the content on our Site.

5) No Warranties

CCI does not warrant the quality, accuracy or completeness of any information on our Site. Your use of this Site and material from this Site is at your own risk.

To the extent permitted by applicable law, neither CCI, any of its agents, nor any other party involved in creating, producing, or delivering this Site are liable for any damages whatsoever arising out of your access to, or use of, this Site, any material from this Site, or any services, products or programs offered on this Site.

WITHOUT LIMITING THE FOREGOING, THIS SITE, THE MATERIAL PROVIDED ON THIS SITE, AND THE SERVICES, PRODUCTS AND PROGRAMS OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

THE INFORMATION ON THE SITE IS NOT AN OFFER OR SOLICITATION BY ANYONE IN ANYONE IN ANY JURISDICTION IN WHICH AN OFFER OR SOLICITATION CANNOT LEGALLY BE MADE, OR TO ANY PERSON TO WHOM IT IS UNLAWFUL TO MAKE A SOLICITATION.

CCI MAKES NO REPRESENTATION OR WARRANTY THAT: (I) THE SITE WILL BE COMPATIBLE WITH YOUR COMPUTER AND/OR SOFTWARE; (II) THE SITE WILL BE AVAILABLE OR WILL FUNCTION WITHOUT INTERRUPTION OR ERROR; (III) THE USE OF THE SITE, INCLUDING, WITHOUT LIMITATION, THE BROWSING AND DOWNLOADING OF ANY INFORMATION, WILL BE FREE OF ANY VIRUSES, TROJAN HORSES, WORMS OR OTHER DESTRUCTIVE, INTRUSIVE OR DISRUPTIVE COMPONENTS; (IV) THE TRANSMISSION OF INFORMATION TO AND FROM THE SITE WILL BE SECURE; (V) THE USE OF THE SITE WILL NOT INFRINGE THE RIGHTS (INCLUDING, WITHOUT LIMITATION, INTELLECTUAL PROPERTY RIGHTS) OF ANY PERSON; OR (VI) THE USE OF THE SITE WILL NOT CAUSE ANY DAMAGE TO YOUR COMPUTER SYSTEMS, SOFTWARE OR ELECTRONIC FILES.

CCI WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY DAMAGES WHATSOEVER ARISING FROM, CONNECTED WITH, OR RELATING TO THE SITE. YOU EXPRESSLY ACKNOWLEDGE THAT CCI HAS ENTERED INTO THIS AGREEMENT WITH YOU AND MAKES THE SITE AVAILABLE TO YOU, IN RELIANCE UPON THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND THE DISCLAIMERS SET FORTH HEREIN, AND THAT THE SAME FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND CCI. YOU EXPRESSLY AGREE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND THE DISCLAIMERS SET FORTH HEREIN WILL SURVIVE, AND CONTINUE TO APPLY IN THE CASE OF A FUNDAMENTAL BREACH OR BREACHES, THE FAILURE OF ESSENTIAL PURPOSE OF CONTRACT, THE FAILURE OF ANY EXCLUSIVE REMEDY, OR TERMINATION OF THIS AGREEMENT.

ADDITIONALLY, CCI MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT ANY THIRD PARTY SITES OR THIRD PARTY CONTENT WHICH YOU MAY CHOOSE TO ACCESS THROUGH THIS SITE. LINKS PROVIDED BY CCI TO SUCH THIRD PARTY SITES OR THIRD PARTY CONTENT ARE PROVIDED SOLELY FOR YOUR CONVENIENCE AND SHOULD NOT BE DEEMED TO IMPLY THAT CCI ENDORSES THOSE THIRD PARTY SITES NOR ANY THIRD PARTY CONTENT CONTAINED THEREIN. IN NO EVENT WILL COINAMATIC CANADA INC, WASH MULTIFAMILY LAUNDRY SYSTEMS LLC OR ANY AFFILIATE THEREOF BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR OTHER TYPES OF CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATING TO OR ARISING FROM THIS WEB SITE OR ANY USE OR PERFORMANCE OF INFORMATION AVAILABLE ON OR OF THIS SITE OR ANY THIRD PARTY SITES OR THIRD PARTY CONTENT INCLUDING SPECIFICALLY, BUT NOT EXCLUSIVELY, ANY LOST PROFITS, LOSS OF GOOD WILL, BUSINESS INTERRUPTION, OR LOSS OF DATA, EVEN IF CCI IS EXPRESSLY ADVISED ABOUT THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ANY AND ALL CAUSES OF ACTION, WHETHER BASED IN CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORY.

This Site may include inaccuracies or typographical errors. Information on this Site may be changed, updated and/or deleted at any time without notice. CCI or its affiliates may make improvements and/or changes in the services, products or programs described this material or on this Site at any time.

6) No Endorsement

The Site may contain links to other websites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Content”). Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by CCI, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Content posted on, available through or installed from the Site, including without limitation the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the Site.

7) Changes in the Privacy Policy

CCI reserves the right to modify or change its Privacy Policy at any time. We will promptly reflect any such modifications or changes in these Site pages. Please check our Privacy Policy regularly.

8)  Entire Agreement

If any provision of this agreement is unenforceable, that provision shall be deemed severed from this agreement and shall not affect the validity and enforceability of the remaining provisions. This is the entire agreement between the parties relating to the subject matter.

9) Intellectual Property Notice
Copyright © 2017 Coinamatic Canada Inc. All rights reserved.

Last Updated: May 1, 2017.

 

Privacy Policy (Website)

YOUR PRIVACY MATTERS – Website

Coinamatic respects your individual privacy. This privacy policy (the “Privacy Policy“) embodies our commitment to its protection through adherence to fair electronic information practices. This Privacy Policy puts you in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Privacy Policy.

  1. Collection and Use of Personal Information.

With your consent, we use your personal information for purposes of monitoring and improving our internal operations, as well as to ensure we (i) if applicable for your Account, bill you properly, (ii) administer your Account in accordance with your agreements with us, (iii) properly perform the services you have requested, (iv) comply with applicable provincial and federal legal requirements, (v) identify your preferences as a customer, (vi) inform you about upcoming events, promotions and new and improved services, (vii) protect you and Coinamatic against error and fraud, and (viii) comply with our internal risk management and related policies. We also use the personal information we collect to monitor and improve our internal operations, as well as to improve the experience of users in our network of web sites. For example, we may correlate web site traffic information with data about individual users. This data helps us to determine how much our customers use parts of this web site (the “Site”), allowing us to enhance it to fit the needs of as many of our customers as possible. Coinamatic owns and operates the Site.

Coinamatic does not collect personal information about you except when you provide it to Coinamatic on a voluntary basis, and does not collect, use or disclose Your personal information without first obtaining your consent.

During your use of the Site, you may be asked to voluntarily provide personal information (including without limitation your name, email address, postal address, telephone number, fax number, profile data, postal code) to Coinamatic. If you choose not to provide certain personal information, you may not be able to use certain features of the Site, and/or you may not be able to receive products and services from Coinamatic. Such personal information is collected from you at the Site when you complete a survey, request to be notified or request information, products or services. For the purposes of verification of your identity when you create an account, you specifically acknowledge that Coinamatic may provide your personal information to a third party provider for the verification of your age, residency and other identifiable information for the purposes of providing you an Account with Coinamatic.

Your contact information is used when Coinamatic needs to contact you directly. It is also used to identify what future products or services you may require. Coinamatic will not sell your personal information or otherwise share it with third parties without your permission. We use the information we collect to direct important notices and information affecting your Account or services on the Site as well as to provide general information that may be of interest to you which may include newsletters, surveys, contest announcements, and information about our service or product offerings or the offerings of our business affiliates. You may opt-out of receiving information from us simply by notifying us by writing to the address listed below or by e-mailing us at marketing@coinamatic.com or in accordance with the opt-out instructions contained in any information message you receive from us.

  1. Obtaining Consent.

Coinamatic will collect, use and disclose your personal information only with your consent except where otherwise required by law. You may decline to provide us with your personal information. However, this choice may make it impossible for us to provide you with some or all of our products or services. By applying to use, or using the Site, including by applying to use the products and advertised and offered through the Site, you signify your consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may not use the Site.

Some of our products and services are governed by federal and provincial regulations that require Coinamatic to collect and maintain specific personal information. As well, in order to fulfill our service obligations to you, it is necessary for Coinamatic to have your consent to send you notices and other important information affecting your Account or services. In order to continue providing you with products and services, it is necessary for Coinamatic to have your consent to provide your personal information to (i) a company or individual employed by Coinamatic to perform functions on its behalf, (ii) a company or person for the development, enhancement, marketing or provision of Coinamatic’s products or services, and/or (iii) an agent or third party retained by Coinamatic in connection with Coinamatic’s administration or the provision of Coinamatic’s products or services.

If Coinamatic provides your personal information to any third party we will require that third party organizations to protect and maintain your personal information in compliance with the terms and conditions of this Privacy Policy.

  1. Withdrawal of Consent.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. To withdraw your consent, simply contact us by writing to the address listed below or by e-mailing us at marketing@coinamatic.com and advising which of your personal information you no longer wish us to collect, use and/or disclose. We will the inform you of the implications of withdrawing consent to collect, use and/or disclose that personal information, including without limitation the fact that once such consent is withdrawn you may not be able to use certain features of the Site, and/or may not be able to receive products and services from Coinamatic. Should you nonetheless still desire that consent be withdrawn, Coinamatic will accede to your request.

  1. Maintenance and Disposal of Personal Information.

The information you have provided us is maintained in our management information system and is updated as new information is added. Records may remain on file even after you have terminated our Account. Subject to applicable law, we may also keep records to facilitate collection and to evaluate credit worthiness.

We destroy customer information that is no longer necessary for the purpose for which it is collected unless there is a legitimate request or order to inspect the information still outstanding or the information remains in routine records that are periodically discarded under our document retention policies.

Your personal information will not be used or disclosed without your consent, except where required or permitted by law. We will only use and disclose your personal information to fulfill the purposes for which it was collected or as otherwise identified in this Privacy Policy. Other uses of your personal information will only be undertaken after we have obtained your additional consent, or as may be required by law. We will only keep Your personal information for as long as needed for the stated purposes.

  1. Disclosure of Personal Information.

Your personal information will not be sold to any organization for any purpose. We will not disclose your personal information to any third party without your consent, except that we reserve the right to disclose your personal information: (a) to any of our affiliates, subsidiaries, third party service providers or advisers that we deem appropriate; (b) if such disclosure is made pursuant to a legal proceeding or as required by law; (c) to another business entity should we plan to merge with, or be acquired by that business entity; or (d) organizations involved in a merger, transfer or sale of our assets or business.

In the event that we disclose your personal information as set out above, we will require third party organizations who have access to your personal information to protect and maintain your personal information in compliance with the terms and conditions of this Privacy Policy.

  1. Non Personal Information and Use of Cookies.

Like many other web sites you may visit, the Site automatically collects certain non-personal information regarding you, such as the date and time you access the Site, the Internet address of the web site from which you linked to the Site, the operating system you are using, and the Site pages read and images viewed. This non-personal information is used for system administration purposes and to improve the Site. Non-personal information may be disclosed to other persons and permanently archived for future use.

  1. Third Party Links and Websites.

The Site contains links to other web sites. You understand and agree that your use of such third party web sites will be governed by the privacy policies of those web sites and not by this Privacy Policy. The Site is not responsible or liable for the use of your personal information that may be collected by a third-party web site that has a link on the Site. Coinamatic is not responsible nor liable for the privacy practices or the content of any such third-party web sites. Coinamatic does not control, monitor or endorse the information gathering practices or privacy policies of any such third-party websites. Whenever applicable, you should seek to read the privacy policy of any third-party web site that has a link on the Site.

  1. Public Forums.

Please be aware that any information (personal or otherwise) that is disclosed online in a message board or chat room makes that information public information. You should exercise caution when deciding to disclose your personal information online. Coinamatic is not responsible for personally identifiable information posted on such message boards or chat rooms.

  1. Security.

Coinamatic has adopted and implemented and will maintain reasonable and technologically feasible procedures for maintaining the security, accuracy and integrity of all personal information that is collected by the Site in order to attempt to protect against the loss, misuse and alteration of the personal information under our control.

All data is kept on secure database servers which are all behind a firewall with very restrictive access. All data entry is done via a secure interface that provides no export facility. Please be advised, however, that the Internet and other various networking communication mediums are not secure, unless explicitly specified as such, and may be subject to interception or loss which is beyond the control of Coinamatic. Also be advised that the security, integrity and privacy of any and all information and data exchanged between you and Coinamatic through the Site cannot be guaranteed. You should consider any information provided to or collected by the Site as non-confidential, and consequently the Site assumes no liability or responsibility if any of your personal information is intercepted and/or used by an unintended recipient.

Coinamatic will not monitor, edit or deliberately disclose the contents of your private communications or files, except in circumstances where we inadvertently obtain information that appears to pertain to the commission of a crime or where we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person exists. In such cases, Coinamatic may voluntarily disclose the record or the contents of your communications or other information about you to law enforcement agencies and governmental entities without providing you advance notice. Upon receipt of an applicable search warrant or subpoena, Coinamatic may be required to disclose to the government or law enforcement agencies, without advance notice to you, the content of your communications and other records relating to your electronic communications, as well as the following records: Your name and address; records of your online communications (including session times and duration); how long you have subscribed to our service(s) (including start date) and the type(s) of service(s) utilized; your telephone number,  subscriber account identifying number(s) and/or information, including any Internet or network address(es) assigned to you by our network.

  1. Children’s Guidelines.

The Site is not intended for children. Coinamatic will not knowingly collect information from children.

  1. Changes to this Policy.

Coinamatic shall periodically review the appropriateness of this Privacy Policy and shall make, at its sole discretion, such changes or modifications as may be deemed necessary. Such changes and modifications shall be made without any prior notice or liability to you or any other person. Coinamatic’s collection, use and disclosure of your personal information will be governed by the version of this Privacy Policy in effect at that time. New versions of the Privacy Policy will be posted on the Site and are available upon request from Coinamatic. Your continued dealings with Coinamatic or your use of the Site subsequent to any changes or modifications to this Privacy Policy will signify your consent to the collection, use and disclosure of your personal information in accordance with the changed Privacy Policy. Accordingly, when you use the Site You should check the date of this Privacy Policy and review any changes since the last version you reviewed. You should periodically review this Privacy Policy to ensure that you are familiar with the most current version.

  1. Opt-Out Options and Access to Your Information.

The Site provides you the opportunity to opt-out of receiving communications from us at (i) the point where we request registration information about the visitor or (ii) at any time by e-mailing us at marketing@coinamatic.com.

If You desire access to your own personal information held by Coinamatic, please contact us by writing to the address listed below or by e-mailing us at marketing@coinamatic.com.

At the time of your request for access to your personal information, we will need specific information to verify your identity before we can provide you with the personal information requested. In some instances, we will not be able to provide you with the personal information you request, for instance where that information (i) contains references to other persons, (ii) has been destroyed due to legal requirements or because the information has served its purposes, or (iii) is subject to legal protections that prevent disclosure (e.g. information this is subject to solicitor-client or litigation privilege). If we are unable to provide you with access to your personal information, we will explain why and advise you as to any recourse available to you.

We are committed to maintaining the accuracy of your personal information, and we encourage you to notify us of inaccuracies or corrections. Timely notification of a change of address or telephone number helps us in providing You with the best possible service. You may change your personal information in our records at any time and as often as necessary. If you request removal or deletion of your personal information, you acknowledge that residual information may continue to reside in Coinamatic’s records and back-up systems.

  1. Contact Us.

If you have any questions, concerns or complaints regarding your personal information or this Privacy Policy, you may contact us at the address listed below. We will inform you of our complaint procedures and assist you in resolving the situation. If a complaint is found to be justified, appropriate steps will be taken including, if necessary, revisions to our practices and procedures.

Coinamatic Canada Inc.
301 Matheson Blvd West
Mississauga, ON, L5R 3G3

Last Updated: May 1, 2017.

Terms & Conditions (Mobile App)

COINAMATIC MOBILE APPLICATION TERMS OF USE

Last Updated: December 19, 2017

Coinamatic Canada Inc. (“Coinamatic,” or “we” or “us”) is offering the Coinamatic mobile application (the “App”) for your use as the end user (“you” or “User”), and these Terms of Use (“Terms”) govern your use of the App, which includes its content, information, and features. These Terms only apply to this App and not to any other website, product, service or program offered by us.PLEASE READ THESE TERMS CAREFULLY. BY DOWNLOADING, INSTALLING, AND USING THE APP, YOU ARE ACCEPTING THESE TERMS, AS MAY BE REVISED BY COINAMATIC FROM TIME TO TIME. By clicking “I Accept,” you HEREBY agree to be bound by these Terms. If you do not agree to these Terms, PLEASE STOP USING AND UNINSTALL THE APP IMMEDIATELY.1. ServicesCoinamatic provides you use of the App under the terms and conditions of this Agreement to allow mobile payments for laundry room machines and related services (collectively, “Services”) at participating locations owned, controlled, and/or operated by Coinamati2. EligibilityThis App is not intended or targeted for use by anyone under the age of 13. You must be at least 13 years of age to access and use the App. If you are under the age of majority where you live, you may only use the App under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian of a User under the age legal majority, you agree to be fully responsible for the acts or omissions of such User in connection with the App

3. User Account and Account Security

You will need to create and register for an account to use certain functionality and features of the App and the Services. If you register for an account, you will be asked to provide your name, password, address, e-mail address, phone number, and/or financial information (including payment card information) (“Account Information”). You agree to provide accurate, truthful, current and complete Account Information and promptly update this information if it changes. You are responsible for all activities that occur in connection with your account. You also must maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission.

4. User License

Subject to these Terms, Coinamatic grants User a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to download, display, and use the App, including text, graphics, images, photographs, videos, data, displays, illustrations, and other content associated with the App (“Coinamatic Content”), for personal non-commercial use in connection with the Services. This license does not include any right to, and you will not: (a) sell, resell or commercially use the App or Coinamatic Content; (b) copy, reproduce, distribute, publicly perform or publicly display the App or Coinamatic Content; (c) modify the App or Coinamatic Content, remove any proprietary rights notices or markings, or otherwise make any derivative uses of the App or Coinamatic Content; (d) use any data mining, robots or similar data gathering or extraction methods on the App; and (e) use the App or Coinamatic Content other than for their intended purposes.

The App is protected by the copyright laws of the United States, Canada, international treaties and conventions, and other laws, and Coinamatic retains all right, title, and interest in and to the App, including all intellectual property rights associated with the App. Except as expressly granted above, you have no intellectual property rights in the App (including any rights to use the trademarks, trade names, service marks, logos, domain names, and other distinctive brand features), and Coinamatic reserves all rights not expressly granted to you.

5. Account Balances

You need to have a positive account balance in order to use the App with the Services. Coinamatic uses a third-party processor that will enable you to fund your Coinamatic account via the App. Your payment card (e.g., credit card or debit card) will be billed in accordance with the terms and conditions provided by such third-party processor and any Account Information you provide in connection with the payment card processing will be transferred or disclosed to such third-party processor for the purposes of processing your payment. Your dealings or correspondence with third parties, and any terms, conditions, warranties or representations applicable to any third-party services, are solely between you and the applicable third party. Upon completing your transaction, your account will be funded in the amount you designated. The value of funds can be used only for the Services.

6. Payments

You can use your mobile device to pay for the Services using the App. In doing so, Coinamatic will deduct the amount of the payment from your account balance. You are responsible for all charges, fees, duties, taxes, and assessments arising out of your use of the Services. Coinamatic reserves the right to change the fees for the Services at any time.

7. Email Communications, Push Notifications

When you sign up for an Account, you are, by default, opted in to receive email communications from Coinamatic. You may opt out of receiving email communications in accordance with Coinamatic’s Mobile Application Privacy Policy. Upon download of the App, your ability to receive push notifications on your device may be enabled. This may include promotional communications, offers, and system messages pushed to the device.

8. Privacy

How Coinamatic collects, uses, and discloses information your personal information, including your Account Information, is set out in the Coinamatic Mobile Application Privacy Policy located at [insert link].

9. Updates & Upgrades

As a user of the App, you are entitled to receive software updates or upgrades to the App, and you may be required to install or allow installation as a condition of continued use of the App.  Updates or upgrades can be necessary for reasons such as enabling new features, or enhancing security. You consent to receive automatic updates and upgrades to the App through the Internet without obtaining further consent each time. The App (including any updates or upgrades) may: (i) cause your device to automatically communicate with Coinamatic’s servers to deliver the functionality described in the product description or through new features as they are introduced, and to record usage metrics; (ii) affect preferences or data stored on your device; and (iii) collect personal information as set out in our Mobile Application Privacy Policy. You can withdraw your consent at any time under certain conditions. For details, please contact us as outlined below.

10. Prohibited Conduct

You agree to use the App in accordance with these Terms and applicable laws and regulations. You will not violate any applicable law, contract, intellectual property or other third-party right or commit a tort, and you are solely responsible for your conduct while accessing or using the App. In connection with your use of the App and the Services, you will not:

  • Engage in any harassing, threatening, intimidating, predatory or stalking conduct;
  • Impersonate another person or log into an account which you are not authorized to access;
  • Use or attempt to use another User’s account without authorization from that User and Coinamatic;
  • Use the App in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying use of the App and the Services or that could damage, disable, or impair the functioning of the App and the Services in any manner, including with respect to Coinamatic’s network or network security;
  • Interfere or attempt to interfere with service or any user, host or network, including by way of introducing a virus, overloading, “flooding” or crashing, or sending unsolicited e-mail, promotions or advertisements;
  • Reverse engineer, decompile, or disassemble any aspect of the App or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of the App; or
  • Develop or use any third-party applications that interact with the App or Services without our prior written consent, including any scripts designed to scrape or extract data from the App.

11. Feedback

Any questions, comments, suggestions, ideas, original or creative materials or other information you submit about Coinamatic, the App or Services (collectively, “Feedback”), is non-confidential and will become the sole property of Coinamatic. We will own exclusive rights, including all intellectual property rights, in and to Feedback and will be entitled to the unrestricted use and dissemination of Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

12. Indemnification

To the fullest extent permitted by applicable law, you will indemnify and hold harmless Coinamatic, our affiliates, and each of our respective officers, directors, agents, and employees from and against any loss, liability, claim, demand, damages, expenses or costs (including reasonable attorneys’ fees) (“Claims”) arising out of or related to (a) your access to or use of the App; (b) your violation of these Terms; or (c) your conduct in connection with the Services. You agree to promptly notify us of any such Claims, cooperate with Coinamatic in defending such Claims and pay all fees, costs and expenses associated with defending such Claims (including attorneys’ fees).  You also agree that Coinamatic will have sole control of the defense or settlement of any Claims.

13. Disclaimers

EXCEPT WHERE PROHIBITED BY LAW, WHICH MAY INCLUDE THE PROVINCE OF QUEBEC, The SERVICES and APP Content are provided “as is” and “as available” without warranties OR CONDITIONS of any kind, and Coinamatic hereby EXPRESSLY disclaims all warranties AND CONDITIONS, whether statutory, express, implied, or through course of dealing or trade, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. In addition, Coinamatic does not represent or warrant that the SERVICES and APP Content are accurate, complete, reliable, current or error-free. While Coinamatic attempts to make your access to and use of the SERVICES safe, we cannot and do not represent or warrant that the SERVICES or associated servers are free of viruses or other harmful components.

14. Limitation of Liability

under no circumstances will Coinamatic be liable to you for any indirect, consequential, exemplary, incidental, punitive or special damages or lost profits arising from or related to any use of the SERVICES, including any damages or liability resulting from any delay or inability to use the services, under any theory of liability, whether based in contract, tort, negligence, strict liability, warranty, or otherwise, even if Coinamatic HAS been advised of the possibility of such damages. IN NO EVENT will wash’s total liability TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING FROM or related to THEse TERMS OR YOUR USE OF THE SERVICES EXCEED, IN THE AGGREGATE, fifty CANADIAN dollars (CAD $50.00). BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN those JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

15. Governing Law and Venue

These Terms and your access to and use of the Services will be governed by and construed and enforced in accordance with the laws of  your Canadian jurisdiction of residence, without regard to conflict of law rules or principles that would cause the laws of any other jurisdiction to apply. The parties expressly agree that any dispute between the parties will be resolved in a court of competent jurisdiction in the closest major city to your place of residence within your province/territory of residence.

16. Changes to these Terms

We may make changes to these Terms from time to time. If we make changes, we will post the amended Terms within the App and update the “Last Updated” date above. We may also attempt to notify you by sending an email notification to the address associated with your account or providing notice through the App. Unless we say otherwise in our notice, the amended Terms will be effective immediately and your continued access to and use of the App after we provide notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must stop accessing and using the App.

17. Electronic Communications

By creating a Coinamatic account, you also consent to receive electronic communications from Coinamatic (e.g., via email or by posting notices on our Services). These communications may include notices about your account (e.g., payment authorizations, password changes and other transactional information) and are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, that such communications be in writing.

18. Termination

If you are in breach of any of these Terms, we reserve the right, in our sole discretion, to terminate your right to access or use of the App or Services. We are not responsible for any loss, damage or harm related to your inability to access or use the App based on such termination.

19. General Provisions

These Terms constitute the entire agreement between you and Coinamatic relating to your access to and use of the App. The failure of Coinamatic to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity. If any provision or part of a provision of these Terms is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

20. Contact

If you have any questions regarding the App, Coinamatic Content and/or these Terms, you can contact us at marketing@coinamatic.com.

Privacy Policy (Mobile App)

COINAMATIC MOBILE APPLICATION PRIVACY POLICY

Last Updated:  December 19, 2017

Coinamatic Canada Inc. (“Coinamatic”) is strongly committed to protecting your privacy and providing a safe online experience for all of our users and customers while offering the highest quality user experience to them.

This Mobile Application Privacy Policy applies to information we collect when you use our mobile applications and its services (collectively, the “Services”) with respect to the mobile application.  By using the Services, you agree to the terms of this Mobile Application Privacy Policy. Because we gather certain types of information about and from you, our users and customers, you should understand the terms and conditions surrounding the collection and use of this information.

We may change this Mobile Application Privacy Policy from time to time.  If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).  We encourage you to review the Mobile Application Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

COLLECTION & USE OF PERSONAL INFORMATION

Personal Information You Volunteer

We collect and use personal information that you volunteer to us, including:

  • Contact Information: We collect contact your name, e-mail address, home address, and phone number for the purposes of processing transactions, maintaining any balances you load through your device, processing your payment, sending you notifications and keeping you up-to-date about the Services, and otherwise administering your account. With your consent, we may also communicate with you about products, services, offers, promotions, and rewards, and provide news and information we think will be of interest to you.
  • Payment Method Information: We collect you credit card or other payment method-related information for the purposes of processing transactions you request through the Services. We use third-party payment processors in connection with the Coinamatic mobile application for the purposes of processing your payment.
  • Contests & Surveys: If you choose to participate in a Coinamatic contest or survey, we will collect the personal information you provide for the purposes of administering the contest or survey.
  • Customer Service: We collect the personal information that you provide to us when you contact us to request support or training, or otherwise communicate with us in connection with the Services. We use this information for the purposes of responding to your request.

 

Information Collected Automatically

When you access or use our Services, we automatically collect information about you, including:

  • Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Location Information: We may collect information about the location of your device when running our mobile applications or otherwise consent to the collection of this information.  For more details, please see “Your Choices” below.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies and web beacons.  Cookies are small data files stored on your hard drive or in device memory that help us provide our Services, improve our Services and your experience, see which areas and features of our Services are popular and count visits.  Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.  For more information about cookies, and how to disable them, please see “Your Choices” below.
  • Machine Usage Information: We collect information about your use of our machines through Services.

We use this information for the purposes of providing, maintaining, analyzing and improving our Services, detecting, investigating and preventing fraudulent transactions and other illegal activities and to protect the rights and property of Coinamatic and others.

HOW DO WE SHARE YOUR INFORMATION?

We may share information about you as follows or as otherwise described in this Mobile Application Privacy Policy:

  • With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;
  • In response to a search warrant or other legally valid inquiry or order (which may include lawful access by Canadian, US, or other foreign governmental authorities; courts; or law enforcement agencies); to other organizations in the case of investigating a breach of an agreement or contravention of law; or as otherwise required or permitted by applicable Canadian, US, or other law;
  • Where necessary for the establishment, exercise, or defense of legal claims, to detect, suppress, or prevent fraud, and to investigate or prevent actual or suspected loss or harm to persons or property;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
  • With your consent or at your direction.

Service Providers: Your personal information may be maintained and processed by third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes.

YOUR CHOICES

We believe that choice in how and when you are contacted is key to customer satisfaction. Therefore, we offer several ways for you to update your contact information and/or change your preferences.

  1. You may unsubscribe to any of our online e-mail communications by following the unsubscribe instructions in the body of any e-mail message.
  2. You may write to us and update your contact information at: 301 Matheson Blvd West, Mississauga, ON, L5R 3G3.
  3. You may also contact us via e-mail at marketing@coinamatic.com.

We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us by mail for up to 60 days due to printing and mailing schedules, and up to 10 business days for e-mail. You may also continue to receive information from those third parties to whom your information was previously disclosed.

Cookies

Most web browsers are set to accept cookies by default.  If you prefer, you can usually choose to set your browser to remove or reject browser cookies.  Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

SECURITY

Coinamatic has implemented appropriate safeguards to help protect your personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

CHILDREN’S PRIVACY

None of the information on the Services is intended for the use of children under 13, and Coinamatic does not knowingly register any person or accept information from any person under the age of 13.

Access to your Personal Information

You have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records.

CHANGES TO OUR MOBILE APPLICATION PRIVACY POLICY

We will occasionally update this Mobile Application Privacy Policy as necessary to protect our users and to comply with a changing environment. We recommend that you check the Mobile Application Privacy Policy when you visit our Services to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change.

CONTACT INFORMATION

If you have any questions about this Mobile Application Privacy Policy or our privacy practices, please e-mail us at marketing@coinamatic.com. Please include the URL or a reference to a screen in the Services involved in your request.

Or you can contact us by mail at:

Coinamatic Canada Inc.
301 Matheson Blvd West
Mississauga, ON, L5R 3G3